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Frequently Asked Questions

FAQ'S

What is your 100% Satisfaction Guarantee?

At the very core of MD Results™ is an absolute commitment to 100% satisfaction for every person. We aren’t interested in simply selling skincare products, but rathebuilding life-long relationships with our clients and adding tremendous value in the form of education and customized coaching along the way.

Your thoughtful and consistent feedback will be our most valuable resource to help create long-lasting measurable results. If you are not 100% satisfied with our products, please contact our Customer Service department within 30 days of your purchase and let us know why you didn’t like the product and what we can do to improve your experience of MD Results. If you are still unsatisfied for any reason, you will be fully refunded for product costs.

How is MD Results by Dr. Gill different from other skin care lines?

The biggest differentiators between MD Results and some of their benchmark competitors are the following:

  • The MD Results natural organic and medical-grade skincare product lines have been clinically tested and selected by Dr. Harmeet S. Gill MD FACS FRCSC. As an eye surgeon specialized in eyelid & facial plastic surgery, Dr. Gill has a depth of knowledge for treating the most delicate skin and he brings a Medical Ethical Standard of Care to the entire company and all of its processes.  
  • There is no such thing as a cookie-cutter approach to skincare. The same product will not provide the same benefits to two different people. The MD Results Skincare System uses a proprietary questionnaire to determine your unique skincare needs and selects the ideal products in order to create real measurable results. This saves you time, money, and mind-space because we take over the responsibility of making sure you are experiencing real benefits for your efforts. 
  • The Measure & Manage Subscription Program allows clients to receive ongoing guidance and support from the MD Results clinical team, which checks in every 3 months. They help ensure that your products are creating the results we want by identifying any barriers to success and refining the regimen as needed. 
Is MD Results by Dr. Gill a Unisex line?

Some of our products, such as the Shaving Conditioner and the After Shave Power Balm, are usually used by men for their facial care but these products can as easily be used by women who prefer shaving over waxing.

All of our cleansers, serums, moisturizers, masques and exfoliator are loved by both men and women which makes our lines unisex and enjoyed by all.

How can I find more information about a product?

Every product has its own individual product page which contains a product description, product images, a video where Dr. Gill explains the benefits of the product, a full ingredient list and much more.

To view our products, click on the “Our Products” in the main menu where you can view our products by skin type, skin challenge, product type or all products.

What skin types are MD Results by Dr. Gill products suitable for?

MD Results by Dr. Gill covers all the following skin types:

  • Normal
  • Oily
  • Dry
  • Sensitive
  • Mature
  • Blotchy
Do you test on animals?

All of our products are “Cruelty Free” and are not tested on animals.

How much product should I use?

We have instructions for use on each individual product page. If you have additional questions or thoughts, please let us know by emailing info@mdresultsproducts.com

If you have additional questions or thoughts, please let us know by emailing info@mdresultsproducts.com.

Where can I see the full list of product ingredients?

A full ingredient list is provided on the website, within each individual product page, and on the product packaging. If you have specific questions pertaining to a particular product, please let us know by emailing info@mdresultsproducts.com.

How do I leave a review of your product?

We value your feedback so much and love to hear about your experience with our products. Lucky for us, it’s really easy for you to do. log in to your account and then search for the product you would like to review. Once in the individual product page, simply click on the reviews tab located next to the ingredients tab and leave your review and rating. Simple as that. Only customers who have purchased the product and are logged into their account will be able to submit a review.

You can also email us your review at marketing@mdresultsproducts.com.

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